Including Social Housing Residents in the Energy Transition: A Mixed-Method Case Study on Residents' Beliefs, Attitudes, and Motivation Toward Sustainable Energy Use in a Zero-Energy Building Renovation in the Netherlands

Reducing household energy use in social housing buildings can substantially contribute to mitigating global climate change. While municipalities and corporations are willing invest sustainable renovations innovations, residents' inclusion the transition lags behind. This pilot study explored attitudes toward sustainability renovation of their apartment building, as well (factors underlying) motivation two specific behaviors. Semi-structured interviews, containing both open- close- ended questions, were conducted with 20 residents one building that was due for renovations. Results showed respondents concerned about change, including environmental justice beliefs, typically already engaged various behaviors, motivated add behaviors repertoire after renovation. Yet, perceived norms not always supportive behaving sustainably sometimes failed recognize value these Furthermore, while more positive than negative renovation, they nevertheless listed many concerns problems regarding process, procedural concerns. small-scale provided important insights into barriers facilitators among residents, who at risk lagging behind urban transition. Findings underline importance process through engagement, communication, co-creation.